As a start-up company we believe in engaging entrepreneurial ICT professionals who believe that servicing customer interests, excellent quality of work and speed of delivery are fundamental attributes in our engagements. For this reason our company is organized into small autonomous and focused business units where such people engage with customers and also take the responsibility of the profitability and existence of their division.

• We focus on delivering the following services:
  • ICT to Business Alignment Services
  • ICT Strategy & Architecture Services
  • ICT Business Systems Solutions
  • Enterprise Content Management
  • IT Support Services

• Make your ICT an integral part of the business
  To offer ICT project visibility, improved IT productivity, increased IT responsiveness and reduced budget over-runs, it is important to align the following items to the overall business strategy.

  o ICT Strategy
  o Information Strategy
  o Project Portfolio Management
  o Business Process Reengineering
  o Service Catalog Management
  o SLA Framework
  o Change Management
  o Innovation Services

• MTEF budget preparation
  We offer assistance in compiling the Medium Term Expenditure Framework inputs consisting of a three year rolling budget, reflecting the policy priorities of Government Departments. For private enterprises this would entail assisting with business cases where large ICT investment is required and also providing budgetary inputs.

• Business Process Assessment
  Information Technology systems are tightly linked to the business processes. We analyse the key business processes end-to-end to measure effectiveness and to establish foundational applications required to automate the business processes. This is fundamental to establishing an ICT roadmap. Business Process Management (BPM) and automation is on the global executive agenda as a mechanism to enable improved business gains. This is also a key consideration to effectively design a Services Oriented Architecture.

• Increase the efficiency and effectiveness of your IT infrastructure and business applications
  Dyne’s Consulting Services helps you re-evaluate and to plan the reconstruction of your ICT environment based on industry-accepted best practices. We typically perform a readiness assessment and develop a detailed, prioritised roadmap and technical architecture. The services can help you:

  o Deliver business applications in step changes
  o Improve operational efficiency and use IT resources more effectively
  o Reduce operational costs
  o Effectively adopt new technologies into your existing infrastructure

• Build an agile Services Orientated Architecture (SOA)
  Dyne’s Consulting Services helps you assess the potential impact of service-oriented architecture (SOA) on your organisation and fast-track implementation, so you can extend connectivity and collaboration across the value net. We work with you to assess your ability to meet required service levels, evaluate opportunities for improvement and recommend tools for your implementation of SOA. The services are designed to help you:

  o Predict the impact of SOA on your organisation, while promoting adoption and implementation
  o Extend interoperability and collaboration across the value net
  o Achieve faster time to market for new capabilities

Increased business value, harvesting and leveraging existing assets, agile solutions, on time and quality delivery, and increased co-ordination are the key value drivers for our solutions offerings. We deliver the following services:

o Infrastructure Consolidation and Virtualisation
o Business and Systems Analysis
o Application Solutions Consulting & Architecture
o Application Portfolio Optimization
o Release Management
o Applications Design & Integration

We are vendor neutral but we may also advise our customers on relevant technologies that could meet the requirements.

Dyne ECM Approach

We are of the view that Enterprise Content must be managed in a way that achieves business goals. Key to achieving this objective are the tools and technologies of ECM, which manage the complete lifecycle of content – birth to death.

To assist our customers in implementing ECM solutions, the Dyne ECM approach focuses on the typical processes in the life cycle of a piece of content as well as four primary areas in which content, and its enterprise wide usage, is a fundamental tool in the operations of efficient companies. These four areas are compliance, collaboration, costs, and continuity.

Dyne ECM Process MAP

The process map is categorised into what we call the five pillars of ECM, i.e. Content Capture, Content Management, Content Store, Content Preservation, and Content Delivery.

Dyne aims to proactively leverage its partner network to sustain impact. Leveraging our strong partnerships, we are able to bring reduced TCO and improved operational metrics for our customers. We focus on:

o Vendor Portfolio Optimization
o Operations Transformation
o Operational Processes Improvement and “best of breed” tools implementation
o Applications Management and Operations
o Software Support
o SLA Implementation and Management
o Capacity Planning
o Problem Determination & Resolution
o Performance Tuning
o Application Platform Migrations